Terms of Service

Last updated: Nov 19, 2025

Back to Citaq PrintProxy

1. Acceptance

By purchasing, downloading, or using Citaq PrintProxy (“Service”) you agree to these Terms, our Privacy Policy, and any documentation we provide.

2. Licence

We grant you a non-transferable licence to install the Service on Citaq devices you own. You may not resell, reverse engineer, or use it on devices you do not control.

3. Payment & refunds

All purchases are final. Because this is digital software with instant delivery and support access, refunds are only granted at our sole discretion.

4. Support

Support is available via WhatsApp (+44 7471 891015, text only) and email (citaqservices@gmail.com). Response times vary by plan.

5. Device data

Registering the Service shares IMEI, device ID, and Bluetooth MAC so we can verify licences. See our Privacy Policy for full details.

6. Updates

We may push updates automatically or require manual installs. Continued use after updates constitutes acceptance.

7. Prohibited use

8. Termination

We may suspend or revoke your licence if you breach these Terms. You must uninstall the software upon termination.

9. Liability

To the maximum extent permitted by UK law, our liability is limited to the fees you paid for the Service. We are not responsible for indirect or consequential losses.

10. Governing law

These Terms are governed by the laws of England & Wales. Disputes will be handled in UK courts.

11. Contact

Questions? Email citaqservices@gmail.com.