Trusted by independent takeaways & hospitality teams
Your Citaq can print whatever you need.
PrintProxy is the lightweight app that lets you fire tickets straight to your Citaq H10-1, H10-2, or H10-3 printer from Loyverse, custom web apps, or any webhook. We unlock the device, install the service, and keep it printing without lock-ins.
What we do for you
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Unlock & reset
We walk you through wiping any third-party locks and prepping the H10 for fresh installs.
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Install PrintProxy
Our app runs quietly in the background and waits for jobs from your POS, webhook, or custom code.
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Keep it printing
Need help later? Ping us and we’ll remote in to troubleshoot, tweak configs, or rerun updates.
Everything you need to keep Citaq online
PrintProxy removes the guesswork by pairing secure device onboarding with a resilient print bridge. It is purpose-built for operators migrating away from vendor locked ecosystems.
Smart print routing
Runs as a background service that listens 24/7 and opens port 9100, letting your Citaq behave like any other network printer on the LAN.
Device unlock & recovery
Includes our remote support playbook for H10-1, H10-2, and H10-3 factory resets, ensuring previously locked JustEat kits become usable again.
Always-on background service
Based on Epson ESC/POS commands with automatic service discovery, meaning compatible apps like Loyverse can find and print to the device instantly.
Web-to-printer sharing
Create a shareable URL that accepts jobs from your website, webhook, or SaaS tools—PrintProxy listens and prints instantly on the Citaq.
Seamless onboarding
We ship pre-configured builds and walkthrough videos so every store can be up and running in under 48 hours.
Queue syncing
PrintProxy batches and retries jobs automatically, so even intermittent connections or busy kitchens never miss a ticket.
Acts like a standard network printer
PrintProxy exposes the same interface developers expect—from open port 9100 raw sockets to ESC/POS interpreters—so anything that prints to Epson-style thermal printers works out of the box.
ESC/POS compatible
We parse Epson ESC/POS commands, handle cut/open drawer instructions, and mirror printer status back to your app.
Service discovery
mDNS/Zeroconf broadcasts let PrintProxy announce itself, so apps such as Loyverse or your custom clients auto-discover it on the network.
Works with modern POS apps
Trusted by teams running Loyverse, custom webhooks, Zapier automations, Shopify order flows, and bespoke ordering portals.
- Auto-discovers on the LAN via mDNS so Loyverse finds it instantly.
- Supports H10-1 / H10-2 / H10-3 firmware images and mixed fleets.
- Advertises itself as an Epson-compatible endpoint for ESC/POS jobs.
Ready to deploy?
Purchase PrintProxy, register with your order email, and send us your IMEI so we can deliver the APK and remote pairing instructions.
Digital licence • refunds only by prior agreement.Talk to an engineer
- WhatsApp (text only): +44 7471 891015
- Email: citaqservices@gmail.com
- Typical reply time: under 1 hour during UK business hours.
Share print jobs
Send ESC/POS payloads directly from your website, webhook, or SaaS automation. PrintProxy listens and prints instantly.
- Generate share links for web apps
- Secure HTTPS endpoints
- Works with Zapier, Make.com, etc.
Multi-site rollouts
Need to unlock and deploy dozens of Citaq devices? We prep firmware, staging scripts, and remote sessions for each location.
- Bulk licence management
- Centralised device inventory
- Optional onsite engineer support
Firmware & recovery
Active customers get access to signed H10 firmware, recovery guides, and remote assistance.
- H10-1 / H10-2 / H10-3 images
- Remote flashing support
- Encrypted download portal
Loyverse & POS ready
We configure PrintProxy to auto-register with Loyverse or your POS. Just add the printer and start sending tickets.
- Service discovery via mDNS
- Port 9100 raw socket printing
- Status monitoring / retries
How it works
From locked hardware to a reliable multi-app printer in four simple steps.
Order PrintProxy
Secure checkout via Stripe, instant access to our onboarding portal and support chat.
Factory reset & prep
Follow our guided reset workflow for Citaq H10 units or book a remote session—we stay with you until the device is unlocked.
Deploy PrintProxy
We install the PrintProxy service, configure network listeners, and connect your POS, webhooks, or Loyverse instances.
Operate with confidence
Background monitoring, remote tweaks, and firmware updates keep every printer delivering tickets without babysitting.
“We recovered six Citaq devices that were previously locked and had PrintProxy running over a single weekend. Orders from our custom ordering site now hit the kitchen printer instantly, with zero manual intervention.”
Operations Lead, multi-brand takeaway (UK)Firmware & tooling downloads
Latest Citaq firmware packages, PrintProxy installers, and recovery utilities are available to active customers.
Citaq H10 firmware
Signed images for H10-1, H10-2, and H10-3 with factory defaults.
PrintProxy APK
Latest production build with auto-start service.
Support toolkit
USB flashing scripts, drivers, and recovery guides.
Need a hand?
Talk directly with Citaq specialists for migrations, troubleshooting, and bulk rollouts.
Technical support
citaqservices@gmail.com
WhatsApp (text only): +44 7471 891015
No voice calls on this number
Remote sessions via appointment
Response times
Weekdays 09:00–19:00 GMT
Weekend emergency cover available for active customers.
Helpful resources
Step-by-step reset videos, firmware files, and configuration checklists are included after purchase.